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STILL a bone of contention for some Penangites where traffic and transport management is concerned, Rapid Penang’s entry into the state in 2007 has been a boon. It has resulted in, among others, a more efficient bus system, wider route coverage, disable-friendly facilities, wi-fi connections, real-time arrival tracking, cleaner interior and bigger seats in new buses, etc. In short, the crumbling “ancient” bus system of the state has been replaced by a modern one.
For more information on Rapid Penang, visit their website here. For a short but accurate description of the previous ailing system, read the following extract from a blog: “In the olden days, much has been said about Penang's ailing bus services. What was once a workable and rather efficient system became dysfunctional when mini buses started operating in Penang. To make the situation worse, the mini buses which were supposed to ease the burden of the larger coaches turned into traffic chaos and started competing with the established bus operators. “Things came to a standstill when one of Penang's largest and best known bus companies, the Yellow Bus Company Berhad, which had been operating for 58 years, suddenly stopped running on 1 January 2004, leaving thousands of southbound commuters stranded. An attempt by the local government at revamping the bus system, on 1 April 2006, sounded promising -- bigger buses serviced "trunk" routes while minibuses ran "feeder" routes, but the reality proved otherwise. “Chaos reigned from Day One. There were no legible schedules and no helpdesks at the main bus interchange. Most bus companies adopted a laissez faire system, raising the rates, doing away with the ticketing system and not following timetables and planned routes. And these problems were just the tip of the iceberg! and a ticking bomb!” (Penang Vacations) Rapid Penang was funded by the Ministry of Finance Incorporated and is a subsidiary of Syarikat Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RapidKL). This is the second public transport operating company set up by the Malaysian government. The first was RapidKL which was set up in 2004 to take over light rail transit operations and a large portion of the bus network in Kuala Lumpur. Also, read here for a report from the working group that make up the Penang Forum on transport. References
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